Shipping Policy for Arttsoriigin

Welcome to Arttsoriigin! We appreciate your choice in shopping with us for premium caps. To ensure a smooth delivery experience, please review our updated shipping policy below.

Order Processing Time
Our dedicated team processes orders within 0 to 2 business days, Monday to Saturday: 9:00 – 17:00 (CET).

Delivery Period
Expect your order to arrive within 3 to 7 business days for standard delivery within France. Shipping times begin from the day of shipment, not the purchase date. Please note that delivery delays may occur due to unforeseen circumstances, customs clearance, or incorrect address details.

Order Cut-Off Time
Orders must be placed before 5:00 p.m. (CET) to be processed on the same business day. Orders placed after this time will be processed the next business day.

Shipping Costs
Good news! We offer Free Standard Shipping on all orders within France.

Method of Delivery
We work with reliable carriers such as La Poste, Colissimo, DHL, and UPS to ensure prompt and secure delivery of your caps.

Non-Shipping Days
Please note that we do not process orders on Sundays or public holidays in France.

Confirmation of Shipment
Once your order is shipped, you will receive a confirmation email with a tracking number that will become active within 24 hours.

Our Working Days
Arttsoriigin operates from Monday to Saturday: 9:00 – 17:00 (CET).

Item Misplacement
If your order does not arrive within the expected delivery period, please contact the carrier directly. For further assistance, reach out to us at support@arttsoriigin.shop.

Incorrect Address
If an incorrect address results in the return of your items, you will be responsible for any reshipping fees. Please contact us at support@arttsoriigin.shop for assistance.

Address Change
If you need to change your delivery address, contact us within 24 hours at support@arttsoriigin.shop or call +358 45 73991217. Address changes are not possible once the order is in transit.

Cancellations
If you wish to cancel your order after confirmation, please contact us within 24 hours. Once an order is shipped, please refer to our return policy for assistance.

Items Damaged During Transit
If you receive any damaged or broken caps, contact us immediately. Send clear images of the damaged products via email to support@arttsoriigin.shop for a free exchange or refund.

CONTACT INFORMATION:

Trade name: Arttsoriigin

Phone number: +358 45 73991217

Email: support@arttsoriigin.shop

Physical address: 3 Rue du Vieux Sextier, Floor 2, Avignon 84000, France